The Midnight Call: Why You Never Want to Be the One Answering the Emergency Line

It’s 2:14 AM on a Tuesday. You have a presentation at work in six hours. Your phone buzzes on the nightstand. It’s not a spam call. It’s your tenant in Unit B. In that groggy, half-asleep state, you answer. “The ceiling is leaking,” they say. “Water is pouring onto my laptop.” Congratulations. You are no […]